Operational excellence

8D Problem Solving

Learn to identify, correct and eliminate recurring problems.

1 day

Next available:

Members: £550 + VAT
Non-members: £650 + VAT

Course Location & Date
8D Problem Solving
10% early bird discount applied
Hurry! 199 days left
Members:
£550.00 £495.00 Plus vat
Non Members:
£650.00 £585.00 Plus vat

Summary

Learn to identify, correct and eliminate recurring problems.

8D is a team-based problem-solving methodology that was originally used in the automotive industry but is now used in a wide range of industry applications. It is designed to put a short-term fix in place, find the real root cause of a problem and implement a permanent long-term solution.

This highly practical and interactive course focuses on ensuring you can implement the 8D methodology and problem-solving tools immediately and apply it in a variety of scenarios, from shop floor staff needing to use the tools as part of problem-solving teams; to managers looking to drive improvements.

The course has a strong emphasis on the practical problem-solving tools, and how to link the 8D approach into existing organisational processes.

Who should attend?

This course is suitable for a wide audience. It has successfully been delivered to shop floor personnel who were required to start using team based problem solving tools; and also to managers and supervisors who wanted to understand more about the overall methodology and integrating 8D into existing processes.

How will I benefit?

  • Have greater knowledge of the principles of problem solving 
  • Understand the nine steps of 8D and the importance of working as a team
  • Understand the importance of using data to support 8D problem solving
  • Be able to implement the 8D approach to problem solving to support your work activity
Contributes 7 CPD hours

Key topics

  • The importance of a structured problem-solving approach
  • Overview of 8D and its aims and objectives
  • A detailed view of each level of the 8D methodology
  • Common aspects of problem solving that link to 8D
  • Considerations for roll out of the 8D approach in your organisation

Mapped against UK- SPEC competencies: B and E

  1. Design and development of processes, systems, services and products - For Chartered Engineers: ‘Apply appropriate theoretical and practical methods to the analysis and solution of mechanical engineering problems’ For Incorporated Engineers ‘Apply appropriate theoretical and practical methods to design, develop, manufacture, construct commission, operate, maintain, decommission and re-cycle mechanical engineering processes, systems, services and products’
  2. Professional commitment - For Incorporated and Chartered Engineers: ‘Demonstrate a personal commitment to professional standards, recognising obligations to society, the profession and the environment’

Meet our trainers

These trainers regularly teach 8D Problem Solving.

  • TR_Mike_O'Connell_Headshot

    Mike O'Connell

    Mike O’Connell is a Johnson & Johnson certified Master Black Belt and a CIPD qualified coach. Mike has in depth knowledge of problem-solving approaches, as well practical experience of change management. He has delivered courses including Black Belt Six Sigma, Employee Engagement and Leadership Skills programmes with excellent results.

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At a glance

  • Duration:
    1 day
  • Location:
    London
  • CPD Hours:
    7
  • UK-Spec:
    B, E

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Available dates for 8D Problem Solving

1 day course

London
06 Aug 2025 10% discount available until 6 June

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Some of the companies we've worked with

  • Alten
  • AMH Material Handling
  • Avara Foods
  • bmt
  • Bombardier
  • Bombardier
  • Frazer Nash
  • Gas Networks Ireland
  • International Nuclear Services
  • JCB
  • Martin Baker
  • National Composited Centre
  • Network Rail
  • Smurfit Kappa
  • sse

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