Terms & conditions
IMechE Learning & Development

Last updated: 27 August 2020

These terms & conditions apply to bookings of scheduled open training with the Institution (IMechE Learning & Development). Bookings for training run by IMechE Argyll Ruane are excluded from these terms and conditions. 

Important info regarding COVID-19

We understand that Government guidance on the pandemic is subject to change at short notice, so we want to reassure you of our intention to operate as flexibly as possible. On this basis we have decided that, should you require training date changes due to COVID-19 related matters, we will allow transfer to a new date free of charge. Circumstances where this may arise include:

  • Anyone self-isolating or with COVID-19 symptoms
  • New company travel restrictions
  • Increased Government restrictions on freedom of movement and/or the number of people allowed to gather in public

Refunds will be available according to our normal terms and conditions.

It is likely that these measures will remain in place at least until December 2020.

We ask that you do your best to keep in touch with us, either via a dedicated member of the team or by contacting training@imeche.org as this will aid in minimising any associated costs incurred by IMechE L&D or our partners.

General information

All course fees include lunch and refreshments. Please let us know of dietary requirements at least a week prior to the course start date, otherwise we may not be able to accommodate your request.

Accommodation is not included in the fee of any of our courses, except where clearly stated. For more information, contact training@imeche.org.

Provisional bookings

Provisional bookings will be made at the discretion of the Customer Services team.

Booking confirmation and joining instructions

The Institution's Learning & Development team will acknowledge receipt of booking within two working days.

We will send joining instructions directly to the delegates once the course has been confirmed, which is approximately 3 weeks prior to the course date. The joining instructions will have details such as exact timings, venue (face-to-face training) and/or how to join (online training).

We advise that delegates do not book travel or accommodation until they have received joining instructions as the Institution will not accept liability for any costs incurred by the delegate.

Please contact us immediately if you do not receive an acknowledgement or joining instructions within the stipulated period.

Delegates with special requirements

The Institution aims to offer fully accessible training to all its delegates. Please help us to accommodate any individual needs that you may have by emailing us any requirements upon booking the course.

Please let us know of dietary requirements at least a week prior to the course start date, otherwise we may not be able to accommodate your request.

Transfers and substitutions

Delegate substitutions can be made for free at any time until the day before the course date.

Our transfers charges are as follows:

  • More than 30 days before course start date – no charge
  • 15 - 30 days before start of the course - 50% of fee
  • 0 - 14 days before start of the course - full fee

The transfer option only applies to delegates who are transferring to a different date for the same course.

All transfers and substitutions requests must be received in writing prior to the commencement of the course and are subject to agreement by IMechE Learning and Development.

If the transfer option is used, cancelation terms will apply to the original course date.

Credit card refunds will only be issued to the credit card used in the payment transaction. Credit notes will be issued for invoiced registrations.

Cancellations

There is no charge for cancellations made more than 30 calendar days prior to the commencement of the course. If you wish to cancel outside of this period, charges are as follows:

  • 15 - 30 days before start of the course - 50% of fee
  • 0 - 14 days before start of the course - full course fee
  • Delegate substitutions can be made for free at any time until the day before the course date.

All cancellation requests must be received in writing prior to the commencement of the course and within the dates given above.

Credit card refunds will only be issued to the credit card used in the payment transaction. Credit notes will be issued for invoiced registrations.

Non-attendance

Whilst we strive to be accommodating, we cannot accept liability if a delegate is unable to attend their scheduled course. Reasons for this may include adverse weather conditions, travel disruption or illness. If a delegate is unable to attend, transfer fees may apply. Please contact us as soon as possible at training@imeche.org to discuss options.

If a delegate fails to attend without prior notification, our standard cancellation and transfer terms will apply.

Payment

The following payment methods are accepted by the Institution:

Credit/debit card

These can be processed online or by telephone, please call +44 (0)20 7304 6907.

Invoice via purchase order (PO)

Send the purchase order (or purchase order number) to training@imeche.org.

Please ensure your accounts department includes all the following in the PO:

  1. Purchase Order raised in favour of “Professional Engineering Projects Ltd.”
  2. Exact name of the course, code (TPDxxxx) and date of the course
  3. Name of the person attending the course
  4. Membership number if the person is a member

If you cannot supply a PO, please send us the following details instead: 'Reference number, Billing postal address, Billing email address'.

Invoices are due for payment with in 30 calendar days of receipt. Failure to pay within these terms may result in the withdrawal of any discounts and the removal of the delegate(s) from the course.

Discounts

All discounts are available as advertised and exclusions apply to some programmes.

Discounts are provided upon receipt of payment. Where payment is to be made by invoice, the discounted price is available from the purchase date and settlement of the invoice should be within 30 days. Failure to pay within these terms may result in the withdrawal of the discount, and the removal of the delegate from the course.

Early bird discount

Where possible, we offer advance booking discounts, referred to as "Early bird". This is usually applicable to bookings made two months or more prior to the course start date. The early bird discount typically represents a reduction of 10% of the course fee.

Member discount

Members of the Institution of Mechanical Engineers are entitled to discounted member prices on most public training courses ran by IMechE Learning & Development, the member discount varies from 10% to 25% depending on the course and can be used in conjunction with the early bird discount when appropriate

Discount codes and vouchers

  • Discount codes and vouchers cannot be used in conjunction with any other offer, promotion or discount, including early-bird discount.
  • Excludes coaching, eLearning, in-house courses, qualifications, any CMI, PRINCE2 and APM programmes or any courses run by IMechE Argyll Ruane.
  • Available for IMechE learning & Development portfolio of courses only.
  • Any refunds will consider discounts and offers.
  • We reserve the right to withdraw course discounts at any time.
  • Please check individual discount/offer terms and conditions for more details.

Course objectives and content

Courses may have additional information available, for example session plans, which may not be shown in the brochure or on the website. For further information any course, please contact us at training@imeche.org.

Due to our commitment to continuous improvement, we reserve the right to change course content and/or trainer at any time in line with the latest market demands.

Ownership of intellectual property

Courses may have additional information available, for example session plans, which may not be shown in the brochure or on the website. For further information any course, please contact us at training@imeche.org.

Due to our commitment to continuous improvement, we reserve the right to change course content and/or trainer at any time in line with the latest market demands.

Cancellations or changes made by the IMechE Learning and Development

We reserve the right to cancel or change published dates or change venues. In the event of a change or cancellation where an alternative cannot be mutually agreed and arranged, monies received in respect of that course will be refunded in full. We are not liable for any travel or accommodation costs incurred.

Whilst we make every effort to avoid resource changes, we reserve the right to amend or replace any pre-named trainer scheduled to deliver a specific course.

Force majeure

Should a training be cancelled due to an act of terrorism, extreme weather conditions, industrial action, pandemics, an act of God or any eventuality beyond control, both parties shall endeavour to reschedule the training. The customer hereby indemnifies the Institution of Mechanical Engineers harmless from and against all costs, damages and expenses which are incurred by the customer.

Data protection

All data submitted when making a booking will be processed in accordance with IMechE’s Privacy Policy. If a booking is made on behalf of a third party, you warrant that you have their consent to use their data this purpose.

Live virtual classrooms may be recorded for training and quality purposes. Recordings will not be used in any other circumstances.

Contact us

For any questions, please contact:

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What options are available?

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Companies we've worked with

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  • Online tools to improve the experience

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Get in touch

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Terms & conditions of booking IMechE training