Managing team and individual performance

Summary

This course provides participants with some core skills for managing an individuals’ performance and development, whilst considering the wider needs of the of the team and ways to maximise team performance.

This course starts by looking at maximising performance from the perspective of individuals; exploring the role of formal performance management processes and tasks such as setting goals, supporting development and giving feedback.

After looking at how to support individuals in the process of learning, participants will be presented with key characteristics of effective teams, exploring tools that can be used to spot the signs of poor performance, diagnose the causes and optimise team output whether that team is co-located or remote.

Who should attend?

Any leader or manager responsible for the performance of others in the form of individuals and/or teams, as well as anyone who is soon to take up responsibility for the performance of others.

How will I benefit?

• Understand the importance of performance management
• Be able to link individual and team objectives with organisational strategy
• Understand the learning cycle and how to support individuals in the process of learning
• Be able to spot the signs of poor performance and diagnose the causes
• Learn techniques to performance manage leaders and high performers
• Explore the benefits of feedback and learn a tool to shape a feedback message
• Understand the characteristics of effective teams
• Know the stages that a team goes through in its development over time and how to lead a team in each stage
• Consider some of the issues in ensuring a team’s ongoing high performance in the future

Key topics

• Effective performance management
• Supporting the development of others
• Delivering effective feedback
• Developing highly effective teams
• Remote team management

Verified by an engineer, Ryan Langdon
"The course was helpful as it showed me what I could do to build my confidence. But also, importantly, it revealed how I could empower the people in my team to help me be a better manager."
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Meet our trainers

These trainers regularly teach Managing team and individual performance.