Coaching fundamentals

Summary

Learn how to use coaching techniques to improve the performance of your staff.

In this course we focus on how you can coach your staff in the work environment, with an emphasis on outcomes and positive action.

We will introduce two straightforward models to support the coaching process in the workplace, and will provide the opportunity to practise your coaching style.

This one-day course will give you the skills to coach your staff to better performance. Find out what the term ‘coaching’ really means, and as an engineering manager, how you do it.

Who should attend?

This programme is suitable for managers and team leaders.

How will I benefit?

By the end of the course you will be able to:

Focus on coaching for the better performance of your staff
Use an appropriate coaching model to guide the conversation and result in action
Help your people be their best
Know when to use coaching conversations to best effect
Improve your listening skills with focus on 'active listening’
Use good questioning skills to get to the root cause of the issue

Key topics

An introduction to coaching
The coaching spectrum
Learning styles and learning cycle
Characteristics of a good coach
Coaching model – GROW
The KSA model
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