Leadership and management

Five steps to improve multi-generational interaction and millennial workforce retention

Learn some of the critical steps to keep a multi-generational workforce feeling valued, understood, engaged, and inspired.

1 hour

Summary

Learn some of the critical steps to keep a multi-generational workforce feeling valued, understood, engaged, and inspired.

The profile of our workforce continues to evolve. This, combined with changes in how, where and when we work, offers many opportunities to learn from each other and grow as individuals, providing we learn how to recognise the benefits these changes will bring.

One such change is how we ensure that our multi-generational workforce is valued, understood, engaged, and inspired. To do that we first need to understand who they are, what is important to them and what expectations they have of the workplace they are in, then correctly assess, calibrate and deliver on their objectives without sacrificing our own.

During this webinar, you will learn what you need to do to build effective, sustainable working relationships across the generations (with a slight slant towards millennials who are an increasing proportion of our workforce), and to ensure that every generation is retained, flourishes, and works successfully together.

Who should attend?

Anyone interested in understanding how to get the most from the various generations in the workplace, including millennials. Either as manager/leader, colleague or customer.

How will I benefit?

Use changes to workplaces and practices of the future to get the most from different generations as both colleagues and clients.
List the characteristics of the millennial workforce in terms of motivators, expectations, and potential, understand the characteristics of the other generations and how they all interact
Define how best to manage/lead a millennial employee and what to expect if you find yourself being led/manged by one.

Contributes 1 CPD hour

Key topics

Opportunities the various generations bring to increase effectiveness in the workplace.
Profile of a millennial workplace. How this differs from other generations but, also, what similarities there are.
Five steps for retaining your multi-generational workforce and getting the best from them.

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At a glance

Duration:

1 hour
CPD Hours:

1

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